If the traveler cancels the Swiss Airline scheduled flight ticket, wants to send the refund request. There are multiple ways to submit the request, such as a Refund from Swiss Air Online, Phone Number, and at the Airport. Customers who want to complete the form online must know the mandatory steps discussed here.

• To submit the refund, a person should visit the Swiss Air official website.
• Tap on the Manage Booking icon, which is mentioned at the headbar of the website.
• Customers should enter the booking details, such as PNR number and last name, and click confirm.
• Now select the cancel option and proceed further to complete the process.
• The refund form link will appear on the screen after the cancellation.
• Kindly fill in the asked details such as canceled flight details, first or last name, accurate phone number or email, payment details, and more.
• The Swiss Air customer support executive will check the eligibility. If it meets, the refund will only be transferred to the original payment methods.

How to submit a refund request through a phone number?

Sometimes, due to technical errors, customers need help to perform the refund online. So, you can apply for a refund by calling the Swiss Air Customer Service phone number. The steps that passengers need to follow to submit the request are explained here.

• Dial the Swissair Phone number to speak with the representative.
• You should follow the IVR instructions carefully.
• Ask the agent to submit your refund request when the call gets linked.
• They will require the canceled booking details and payment methods.
• The Assistant will check the eligibility; if it is met, the refund will be transferred to the ticket holder’s account.

Swiss Air Refund Policy:

Swiss Air follows a few terms and conditions under the Refund Policy Swiss Air to simplify the refund process. The travelers must know the conditions before proceeding with a refund. Check the below information, as it covers some of the essential points of the refund policy.

• Customers who hold the non-refundable fare are not supposed to get the refund; only the applicable taxes will be transferred, but the Airline will provide points that can be used for future travel booking.
• If the traveler has canceled the Flex and Business Fare within 24 hours of booking, you are allowed to get a full refund without any extra charges and penalties.
• If the passenger has proceeded to cancel the booked flight after a 24-hour window, the cancellation charges will be imposed and deducted from the refund value.
• Refundable ticket holders can get a full refund if the cancellation is made before 24 hours of the scheduled departure.
• If the Airline itself cancels the booking, the traveler can get a full refund or rebook the new available flight for the same destination.
• You can cancel the booked flight online if it is purchased online or at the airport, but if the tickets are purchased through a third party, then connect with them directly.
• When the Scheduled flight gets delayed for more than three or more hours, the Airline will offer a full refund for each customer.