QuickBooks is a cutting-edge tool that eases the financial work of small business owners. The software is packed with numerous advanced accounting and bookkeeping tools. However, just like any other software, you need to update QuickBooks regularly to get the latest features. Updating the software is a simple process; however, you might get stuck at times. QuickBooks Error 15214 is an update error that hampers the installation of the latest updates. As a result of this error, you are not able to install the updates in your system. This blog will explain the various troubleshooting solutions for this payroll update error.


Root Causes of QuickBooks Error Code 15214

The QuickBooks Error 15214 can occur for a variety of reasons, which are listed below.

 

  • The Microsoft .Net Framework, C++, and MSXML got damaged or corrupted.
  • QuickBooks is not running as an admin.
  • The digital signature certificate is missing or corrupted.
  • Improper installation of QuickBooks will also result in this error.
  • The installation files got damaged or missing for some reason.
  • Windows registry files or company files got damaged due to virus or malware attacks.

 

Possible Troubleshooting Methods to Fix QuickBooks Payroll Update Errors 15214


Resolving the QuickBooks 15xxx series error is quite easy. There are a couple of solutions that are mentioned below.


Solution 1: Verify the QuickBooks Payroll Subscription


The inactive payroll subscription will lead to error code 15214 in QuickBooks. Follow the steps below to fix this payroll update issue.


  • Foremost, open the QuickBooks and click on the employee's menu tab.
  • Ahead, click on the My Payroll services option and then choose the Manage Service Key option.
  • Now, click on the edit button and see whether the service key/license number mentioned here is correct.
  • Note: You can find the service key number in the product information window. Tap the F2 key, to open the product information window .
  • If not, enter the correct service key number and press the Save button.

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Solution 2: Install the Digital Signature certificate


The corrupted or damaged digital signature certificate will result in the QuickBooks Error 15214. Follow the below-mentioned steps to install the digital signature to eradicate the payroll update error.


  • To begin with, follow the C:\Program Files\Intuit\QuickBooks path and open the QuickBooks folder. 
  • In the folder, locate the QBW32.exe file and right-click on it. 
  • Ahead, select the Properties option from the drop-down list. 
  • Then, in the properties window, go to the digital signature tab and ensure that Intuit is selected in the signature list.
  • Ahead, in the digital signature window, click on the view certificate option. 
  • Click on the install certificate button and complete the on-screen instructions to complete the installation process.
  • Thereafter, press the Finish button when the installation process is over. 
  • Lastly, try to install the latest QuickBooks updates.

Conclusion 


QuickBooks Payroll Update Errors 15214 often frustrates the users by hampering the update process. Hopefully, the methods explained in this blog will help you eradicate the error easily. However, in case of any emergency, you can call our experts to seek immediate assistance.


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