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Mar 2015 - Present (9 years 3 months )
location_on Lusaka, ZambiaSystem Analystbusiness ZPPA• Provide technical support and training to end users on the following Applications; Sage Evolution (ERP), Dove Payroll and all Microsoft Applications. • Developed and managed project plans while providing status updates to management. On the e- GP System • Troubleshot and resolved problems with programs and systems. • Coordinated installation of updated computer programs and systems. • Executed testing strategies to improve systems, databases and processing techniques. • Developing Specifications for Document Management System. • Running Backups for all Critical servers using Veeam Backup to Infratel Data Centre. • Managing all contracts for all Applications and coordinating meeting with Vendors