Security Considerations for Omni channel Contact Centers

a adăugat un sunet Alte

2025-02-11 10:22:31

As omni channel contact centers handle sensitive customer data across multiple channels, it's crucial to prioritize security to protect both your customers and your business. Here are some key security considerations: Data Privacy and Protection ● Compliance: Ensure compliance with relevant data privacy regulations like GDPR, CCPA, and HIPAA....

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