Information must be sent and received through a variety of verbal and non-verbal techniques. You employ communication skills when you give a presentation at work, collaborate with your coworkers, discuss a concern with your manager, or get clarification from a customer regarding a project. They are crucial to creating fruitful business connections.

There is more to communication than just talking and listening, despite what it may seem like. Your voice tone and facial expression both contribute to communication. This post will describe what communication skills at work look like and how you can develop skill of communication to communicate more effectively.

Listen Well

The desire of people is to feel heard. Rather than drafting your reaction, pay close attention to what the other person is saying. In order to avoid misconceptions, seek clarification. The person who is speaking to you right now ought to be the most significant person in your life. One communication at a time is another crucial point. This means that you shouldn't send a text message or reply to an email while you are on the phone with someone. The other person will be aware that she is not receiving your whole attention.

Be to the Point

The majority of misunderstandings occur when there is an abundance of unnecessary information. Keep your communication brief without sacrificing its significance. This holds true for both spoken and written communication. Check your work for errors in writing, and practise speaking only the points that are pertinent to the conversation while communicating verbally.

Know Your Listener

You must understand the audience you are speaking to and determine the language they will be able to comprehend. For instance, it goes without saying that you shouldn't use informal language when speaking with a senior or a fellow employee. Additionally, you shouldn't presume that the other person would comprehend your usage of acronyms. Be aware of your listener.

Assertive & Active Voice

You should use assertive and energetic language when communicating. The listener or reader's attention is immediately captured by this style of language. They'll hang onto everything you say, and the appropriate message will go out.

Body Language

Without using words, body language is a powerful technique to communicate and still make an impact. Maintain positive body language during video conferences and in-person meetings by maintaining an open attitude and eye contact. The other person unconsciously interprets this, and their body language likewise changes for the better.

Always Proofread

People push submit on their written letter after assuming they have not made a mistake. Avoid doing this. Before sending, double-check your writing for errors. One piece of advice is to avoid proofreading right away after writing. Errors are harder to detect. Proofread after a brief break to give your eyes a rest.

Take Notes

Make note of key details in communications when you are being spoken to. This is a very easy but efficient way to make sure there is no misunderstanding.

Watch Your Tones

The majority of misunderstandings are caused by one or both parties speaking in an improper tone. Avoid being disrespectful or condescending, and moderate your volume and softness. Always be kind and considerate when speaking to others.

Right Frame of Mind

Make sure you are in the appropriate frame of mind before you start speaking. The ability to communicate can be hampered by a variety of emotions, including fatigue, irritation, despair, and rage. Just be careful to be upbeat or at the very least impartial.

Speak Directly

Communicate with the individual you want to directly. In many organisations, lines of communication are established, with numerous unnecessary people disseminating the messages. This fails when there are too many people, as we know thanks to the Chinese whispers game. Just talk to the individual you want to directly.

Be brief, yet specific

For written and verbal communication, practice being brief yet specific enough, that you provide enough information for the other person to understand what you are trying to say. And if you are responding to an email, make sure that you read the entire email before crafting your response. With enough practice, you will learn not to ramble, or give way too much information.